TRAVEL ALERT

CORONAVIRUS COVID-19 ALERT


Tropical Storm Alert 

August 21st 


Due to Tropical Storm Laura, we expect this system to potentially impact our network over the coming days with possible delays and possible cancellations.  Our flights will be operating as normal today Monday August 21st 2020.

Cancelled Flight:   All flights for Saturday, August 22nd 2020 will be cancelled.

Rescheduling Flights: If you wish to reschedule your trip as a result of weather conditions due to Tropical Storm, we are currently waiving one-time change or cancellations fees. For passenger traveling from August 21st thru August 24th 2020.

NON-REFUNDABLE FARES

In the event of a canceled flight, Passengers will be moved to next available flights. Passengers can cancel their reservations and have a CREDIT for 1 yr and the reissue fees will be waived.

The safety of our passengers and VAL employees is our number one priority.



August 1st 2020


Coronavirus COVID-19 Updates


Prior to traveling, to Vieques or Culebra please check for information on curfews, closings and other restrictions in place on the islands.


IfIyou wish to reschedule your trip as a result of the coronavirus (COVID-19), we are currently waiving one-time change or cancellations fees for passengers traveling until August 15th.   In the event of a change or cancellation, the total amount is not refundable, but may be used towards the purchase of any future travel within the next 12 months.  Any unused credits will expire after 12 months. 


NON-REFUNDABLE FARES

In the event of a change or cancellation, the total amount is not refundable and not transferable but may be used towards the purchase of any future travel within the next 24  months.  Any unused credits will expire after 24 months.


REQUIRED FACE COVERING 


To ensure the safety of our passenger and employee, travelers wil be required to wear a mask or face covering while at the check-in counter, gate area, on board, and while enplaning and deplaning the aircraft.  We will have a limited supply on-hand with a cost. 


WHAT WE ARE DOING TO KEEP YOU SAFE


Aircraft cleaning: after each flight, our crew will be wiping down and disinfecting surfaces within the aircraft using approved cleaning agents.


Employee contact: in each of our cities, we have provided hand sanitizer and other protective equipment, for all our employees, particularly for those who engage directly with customers and those who handle baggage.


RECOMMENDED RESOURCES FOR TRAVEL INFORMATION
We are receiving continuous updates and counsel from the CDC, WHO, our local authorities, and aviation industry partners.

Suggested resources for travelers are:

With information changing rapidly, we will continue to update our site with the latest news and travel guidelines. If you have questions or concerns about upcoming flights on Vieques Air Link, please email contact@valairlines.com.


The safety of our passengers and VAL employees is our number one priority.