TRAVEL ALERT

 

CORONAVIRUS COVID-19 ALERT




June 22 2020 

Coronavirus COVID-19 Updates


Prior to traveling, please check with the authorities in your destination, including Vieques and Culebra, for information on curfews, closings and other restrictions in place on the islands. These steps will be extended through July 15th 2020.  We are continually re-evaluating and will appreciate everyone's understanding and patient.  This will help us to deal with the virus, protect our destination and enable us to welcome our visitors back soon. Stay safe!


IfIyou wish to reschedule your trip as a result of the coronavirus (COVID-19), we are currently waiving one-time change or cancellations fees for passengers traveling between March 12, 2020 until June 30, 2020.   In the event of a change or cancellation, the total amount is not refundable, but may be used towards the purchase of any future travel within the next 24  months.  Any unused credits will expire after 24 months. 


NON-REFUNDABLE FARES

In the event of a change or cancellation, the total amount is not refundable and not transferable but may be used towards the purchase of any future travel within the next 24  months.  Any unused credits will expire after 24 months.


REQUIRED FACE COVERING 


To ensure the safety of our passenger and employee, travelers wil be required to wear a mask or face covering while at the check-in counter, gate area, on board, and while enplaning and deplaning the aircraft.  We will have a limited supply on-hand with a cost. 


WHAT WE ARE DOING TO KEEP YOU SAFE


Aircraft cleaning: after each flight, our crew will be wiping down and disinfecting surfaces within the aircraft using approved cleaning agents.


Employee contact: in each of our cities, we have provided hand sanitizer and other protective equipment, for all our employees, particularly for those who engage directly with customers and those who handle baggage.


RECOMMENDED RESOURCES FOR TRAVEL INFORMATION
We are receiving continuous updates and counsel from the CDC, WHO, our local authorities, and aviation industry partners.

Suggested resources for travelers are:

With information changing rapidly, we will continue to update our site with the latest news and travel guidelines. If you have questions or concerns about upcoming flights on Vieques Air Link, please email contact@valairlines.com.


The safety of our passengers and VAL employees is our number one priority.