Call Center Agent
Location: Primary from Home
Full Time Position
Process reservations for clients, through telephone, regarding our tourist services in Vieques & the Caribbean. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to upsell services when they arise. Keep records of all conversations in our call center database in a comprehensible way.* Comply with ad-hoc assignments, as requested.
* Must possess a strong phone and verbal communication skills along with active listening.