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TICKET POLICY FOR CHARTER FLIGHTS
 
  1. All reservations must be prepaid in order to guarantee the seats.
  2. Cancellation has to be made 48hrs in advance by the credit card holder by contacting our office during operational hours.
  3. The cancellation fee is 20% of payment. Changes of times or dates are subject to availability and have a penalty of $15.00 per change.
  4. Not OK-show passengers will loose their full ticket.
  5. The check in must be done at the Counter of each station, 45 minutes before departure in Vieques, Culebra, San Juan Isla Grande, St. Croix or Ceiba, 120 minutes before departure in San Juan International Airport (LMM). Failure to do so may result in cancellation of your seat.
  6. Vieques Air Link. Inc. do not assume any responsibilities for expenses resulting from failure to departures or arrival times stated not for the failure to make connections to other flights.
  7. All passengers are allowed 25 pounds of luggage, the excess, if it can be transported will be charged at $1.00 per pound. The bags can not exceed 50 pounds.
  8. Vieques Air Link, Inc., RESERVES THE RIGHT TO CANCEL YOUR SEAT AFTER CHECK IN , IF BEHAVIOR REPRESENTS A THREAT TO THE SAFETY OF THE FLIGHT. (Ex. Too sick or drunk, with a nervous breakdown, etc.)
  9. Vieques Air Link, Inc. RESERVES THE RIGHT TO ACCEPT CANCELLATIONS DUE TO MOTHER'S NATURE SUDDEN CHANGES AND ANY OTHER SITUATION WHICH MAY BE PARTIALLY OR TOTALLY OUT OF OUR HANDS TO SOLVE IN ORDER TO PROVIDE OUR SERVICES.
  10. Waiting time rate: $200 per hour, subject to availability. Non- fractional
  11. Vieques Air Link will not carry fire arms in our San Juan International flights except for active duty Local Enforcement Officer.


Passengers traveling with pets:
  1. When making your reservation you must inform us you are traveling with a pet.
  2. Pet have to be in a proper hard plastic kennel.
  3. The largest assembled per kennel that will fit on our airplane measures 26"X18"X17".
  4. Pet will travel on cargo area; not carry-on.
  5. We only accept one pet per flight.
  6. There is a charge of $15.00 per pet each way.
  7. Refer to our Service Animal policy for information about traveling with service animals.
 
  Vieques Air Link