You may cancel your reservation within 24 hours from the time of original booking for a full refund to the original form of payment. Travel must be booked seven (7) days or more prior to your scheduled departure date. Bookings that have been changed are not eligible for a refund to the original form of payment and are subject to a cancellation fee, regardless of being within 24 hours of the original booking.

This “24 hours cancellation Policy” does not apply to cancel a portion of a roundtrip itinerary.

This cancellations and refunds when applicable will be accepted via email contact@valairline.com or by calling our Call Center at 888) 901 9247 during operational hours.

For further information please visit "24- hour reservation requirement' - Department of Transportation’s consumer rule "Enhancing Airline Passenger Protections" (14 CFR 259.5(b)(4), 76 Fed. Reg. 23110, 23166, Apr. 25, 2011)